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Wiki: CollabNet Desktop - Eclipse Edition FAQ

CollabNet Desktop FAQ

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Where can I find more information about the changes in the release?

See New and Noteworthy and Known Issues.

Will this work with SourceForge Enterprise Edition's tracker tool?

Yes, CollabNet Desktop 1.2 added support for SourceForge Enterprise Edition.

Will this work with my version of CollabNet Enterprise edition?

Most of CollabNet's hosted servers have been upgraded to support the Eclipse Mylar plugins. To make sure your site has been updated, use the Mylyn task repository window to add in a project from your site and press the Validate button. Besides checking your login credentials, this will verify that the server is running the correct patch level to support the Mylyn client.

Do I need to have Mylyn installed to use the CollabNet Desktop plugins for Project Tracker or Issue Tracker?

No, the CollabNet Desktop tracker plugins do require Eclipse Mylyn, but the installer installs the correct version of Eclipse Mylyn for you as part of the overall install process.

During Installation I get an error message that says I need the plug-in "org.eclipse.pde.ui". What do I do?

The Mylyn plug-in that provides the team integration (Subversion and CVS) has a dependency on the Eclipse PDE feature. There are a couple of things you can do:

• In the Install/Update dialog select the Eclipse Europa/Callisto Discovery site, in addition to the CollabNet site. This will allow you to use the Select Required button and have the PDE feature automatically selected.

• Expand the sections of the tree, and deselect the feature that has an error. You will also need to deselect the feature that integrates Subclipse and Mylyn as it needs the feature you will deselect.

I've installed CollabNet Desktop but can't see any of the Mylyn features. What gives?

Use the file menu and see if you can select Window > Show View > Other > Mylyn. That should get you to the Mylyn views. If you do not see Mylyn listed in the Show View dialog, then most likely you are running on an older version of Java. You'll need to install JDK 1.5.x or higher for Mylyn to work.

Why do artifact attributes still show up in my Project Tracker Mylyn editor after the project admin hides or removes them?

This info gets cached in the Mylyn client. To clean this cache up and repull the info from the server, select the task that is showing the old attribute and delete it from the Mylyn task list. If this task is part of a query, you will notice that it is still available (just the cache was deleted). Regardless, next time you access this query it will show the correct attributes.

When I press the Validate button I get this message: " Your project is valid, but this server might not be compatible with your version of mylyn. You are running CollabNet API version 1.2.0. CollabNet server is running 1.1.0". What does it mean?

You will get this message if your server is not running CEE 5.0 or greater. It simply means that some features will not be available. For example, you must be on CEE 5.0 for required fields to be validated in the rich editor. If you are on an earlier version, they are validated on the server and an error message is returned. Essentially, the user interface is cleaner when the newer version is used.

Does the Desktop work with CollabNet Enterprise free 15 user download?

Yes, but you must first install the 4.5.1.52.4 and 4.5.1.52.5 patches.